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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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eileen breton

August 22, 2025

5  out of  5
rating by eileen breton
"Marcus was professional, courteous and provided exceptional customer service. It was a pleasure dealing with him."
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Alane G

August 22, 2025

5  out of  5
rating by Alane G
"Upon submitting an online car insurance quote request to multiple providers, I was promptly contacted by State Farm representative Marcus McCrary. Marcus demonstrated a high level of professionalism, product knowledge, a noticeable commitment to customer care, as well as being an excellent listener when gathering information and took the time needed to answer any & all questions, in order to put together what would turn out to be the Best Policy & Quote that would work for me and my family! Thank you Marcus!!! We are now happy to belong under the care of State Farm’s bundled policies! Keep up the great work! State Farm should be proud to have an exemplary such as you 😊"
We responded:
"Alane we couldn’t not be cheesing smiling any harder! 🤩☺️ Thank you so much for this review! Marcus takes a lot of pride in doing what best for each one of our customers. So glad to hear how he shined! 💎Welcome to #TeamCyrus 🤗 Where Bundle Dreams do come true ♥️"
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Eli Hernandez

August 21, 2025

4  out of  5
rating by Eli Hernandez
"Tks for you help very handfull whit t yuor guide thru my settings !!!"
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Robert Gardner

August 21, 2025

5  out of  5
rating by Robert Gardner
"Marcus was extremely professional and courteous. He tried several things to try to help. In the end my current insurance company could not be beat."
We responded:
"We so appreciate you taking your time to leave this review. 🙏🏽 And of course we appreciate the opportunity to bring you to the State Farm family 🤗 Prices can change in our industry so maybe one day we can try again! 🫶🏽"
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Debra Davis

August 21, 2025

5  out of  5
rating by Debra Davis
"Marcus was very understanding and very knowledgeable, and took his time to make sure I was sure about all my coverage."
We responded:
"Debra this is so awesome to hear! 🤗 We appreciate you sharing your experience getting auto and renters insurance with Marcus. He’s a rising star 💫 in our office. Welcome to #TeamCyrus! 🫶🏽"
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Kimberly Santoloci

August 20, 2025

5  out of  5
rating by Kimberly Santoloci
"Marcus was very helpful and explaining what I needed to understand to make the best choice for our family. I really appreciated his knowledge and help."
We responded:
"This warms my heart to read ♥️ Thank you so much for this review 🤩 Marcus works really hard to make sure he’s giving his best to each customer. ☺️"
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Yessie Lemus

August 15, 2025

5  out of  5
rating by Yessie Lemus
"I have to say Janelle Cyrus from State Farm Agency and the staff at their office has been beyond amazing!! The experience they provided was incredible . They explained everything within what needed to be explained. They asked if I had any questions. They explained and offered other services they offered and how they would make sure to make the experience as simple as possible. I would definitely recommend this to my friends and family."
We responded:
"Whoop whoop!! 🙌🏽 Yessie thank you so much for telling the people in the back about your experience! 👏🏽 You guys read that right? 👀☺️ Brooke is amazing at caring for each and every family and my heart is warmed knowing you felt it. 🫶🏽 Welcome to #TeamCyrus 🤗"
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Gregg Miller

August 13, 2025

5  out of  5
rating by Gregg Miller
"Very nice talk to you you can save me some money and very polite..."
We responded:
"Mr. Miller thank you so so much! ☺️🤩 We appreciate this review 🙏🏽"
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MVK CommunityRelations

August 12, 2025

5  out of  5
rating by MVK CommunityRelations
"On behalf of Martha’s Village & Kitchen, we are so grateful for the generosity and support from State Farm. They are always willing to lend a helping hand, give back to the community, and step up when it matters most. Their charitable spirit makes a real difference in the lives of those we serve. Yay TeamCyrus!"
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Aiden Alexander

August 12, 2025

5  out of  5
rating by Aiden Alexander
"Brooke was amazing to work with! She helped me set up a legacy plan for my child and made the entire process simple and stress-free. She explained everything clearly, answered all my questions, and made sure I understood each step. I truly appreciate her professionalism, kindness, and dedication to helping my family’s future. Highly recommend Brooke for anyone looking for guidance and peace of mind!"
We responded:
"Aiden this is awesome to hear ☺️ Brooke is a 💎 and I’m so glad she was able to help you thru this process. We believe in protecting our customers financial future! Thank you so much for this review we appreciate you 🙏🏽♥️"
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Gio

August 12, 2025

5  out of  5
rating by Gio
"Very helpful team. Best insurance agents I’ve ever talked to."
We responded:
"And he drops the mic!! 🎤 GIO said it here first! ☺️ We appreciate you 🙏🏽"
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Daisy Castaneda

August 12, 2025

5  out of  5
rating by Daisy Castaneda
"Brooke is the absolute best! She helped protect me and my family with life insurance! The process was smooth and easy to understand, thank you Brooke 😊"
We responded:
"Congrats to you and your family for getting a life insurance plan in place! 👏🏽 Brooke is a warm and passionate believer in life insurance so I’m glad to know you were taken great care of. 🥰 Thank you so much for sharing your experience with #TeamCyrus! We appreciate you 🫶🏽"
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paulette wilkins

August 7, 2025

5  out of  5
rating by paulette wilkins
"This was the most best practices CUSTOMER SERVICE I have received from a business in a long time. I say these words because Mr. Marcus McCrary was most patient with me as I decided which auto/rental insurance I could receive. This year, I am running on a tight budget, And I called numerous times. He acted as if that was my first time calling him. He was just that patient!! I am glad to see that State Farm will treat me so kindly. And I No, Mr. McCrary will continue rendering optimized Service. Being that I am or have been a customer service Manager/supervisor for many years, I look for certain things in customer service and Mr. McCrary provided them all Thank you"
We responded:
"Ms Paulette we are blushing ☺️ This review made my DAY! 🫶🏽 Thank you so much for sharing your experience 🤗♥️ Welcome to #TeamCyrus"
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Bill May

August 5, 2025

5  out of  5
rating by Bill May
"Very very professional great doing business with Marcus anyway he’s on top of his game thanks, Marcus"
We responded:
"Yess! So glad Marcus was able to shine ✨ We appreciate this review you You 🤩🫶🏽"
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Meria Birchak

August 1, 2025

5  out of  5
rating by Meria Birchak
"Marcus was great! He really made my day so much brighter! He was thorough, professional and spoke clearly so I understood the policy. We need more team players like Marcus, he was fantastic!!!"
We responded:
"This is such an awesome review 🤩 Thank you 🙏🏽 so much! Marcus is a rare gem 💎 and we appreciate him too 🤗"
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Elaine Archuleta

July 31, 2025

5  out of  5
rating by Elaine Archuleta
"I’ve had a great experience with this agency. Brooke is very professional, friendly, responsive and efficient. I highly recommend this agency."
We responded:
"Ms Elaine we appreciate you and this review so much! 🤗 Brooke is theeee best when it come to planning for the future 🤩 "
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Glen Hayes

July 30, 2025

4  out of  5
rating by Glen Hayes
"I had a very pleasant visit with one of the adjusters even though I didn't get insurance they did the best they could just didn't meet my budget"
We responded:
"This was so nice of you!! Thank you 🙏🏽 Please keep in mind rates/prices constantly change so we hope to be a choice in the future! 🤗"
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Nancy Stephens

July 29, 2025

5  out of  5
rating by Nancy Stephens
"I phoned the State Farm office in Palm Springs but was disconnected. Irene, an agent in the office, contacted me via IM and asked if she could help me in lowering our home owners premium. I said of course and she upped our deductible to 5K which lowered our payment significantly. Irene is very competent and was extremely easy to work with. I will continue to work with her at this office anytime I have a question. She was far more knowledgeable than the last gentleman I spoke with in the past. Nancy Stephens"
We responded:
"Thank you for this review! 🙏🏽 We appreciate you!! 🤗"
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Pastor Johnson

July 29, 2025

5  out of  5
rating by Pastor Johnson
"Janelle Cyrus is very competent in providing services to her clients. She makes sure that there is a complete understanding of the process. I recommend her to to anyone who desires insurance. Dr. Jerry E Johnson Sr"
We responded:
"Thank you so much Pastor Johnson! We appreciate you trusting us with not only your personal insurance needs but your business needs as well. 🤩 "
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BenjieBoy

July 28, 2025

5  out of  5
rating by BenjieBoy
"5 STAR SERVICE... ask for Irene, she is always happy to assist and knows her stuff... Amazing Team!!!!"
We responded:
"Not 1, not 2, not 3, not even 4….but 5 🌟🌟🌟🌟🌟 Irene is a gem and we are luck to have her on our team. Thank you so much for this review ♥️"
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Andrea Fox

July 25, 2025

5  out of  5
rating by Andrea Fox
"Janelle's office is always so helpful with my insurance needs. When I have questions or need specific details, they are always so patient and willing to help. Both Irene and Marcus took their time to help me understand a recent billing issue that was a bit complicated. Wrong tag line but I do feel I'm in good hands with Janelle and her team."
We responded:
"⭐⭐⭐⭐⭐- Back Atcha! We appreciate this review and YOU ❤️"
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Esther French

July 23, 2025

5  out of  5
rating by Esther French
"Brooke was extremely helpful in providing a quote for me. She was very pleasant and will be a joy to work with. I highly recommend Brooke."
We responded:
"Brooke is the Queen 👑 Thank YOU for telling the people in the back!! 👏🏽👏🏽☺️"
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Kathryn Busby

July 23, 2025

5  out of  5
rating by Kathryn Busby
"Helped me fix my issue right away, followed up, and was friendly and helpful the whole time."
We responded:
"Thank you Ms Kathryn! We appreciate these kind words ☺️🫶🏽 Yall saw that right?! Friendly AND helpful..👀🤗🌟"
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Rick Knaus

July 21, 2025

5  out of  5
rating by Rick Knaus
"Marcus answered my question with ease and was very polite"
We responded:
"Thank you Mr Knaus for this feedback! We appreciate your loyalty 🤗"
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Jessica Ward

July 18, 2025

5  out of  5
rating by Jessica Ward
"Marcus was incredibly helpful I usually hate follow up calls, but he was very easy to talk to and respectful"
We responded:
"Wow Jessica this means a lot to the team. Thank you ☺️ Marcus is outstanding at his role and we are grateful to have him 🙏🏽"