Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thressa Williams

Thressa Williams

June 11, 2026

5  out of  5
rating by Thressa Williams
"Than you Dre great job and great response"
Profile photo of Joshua Griggs

Joshua Griggs

June 6, 2026

5  out of  5
rating by Joshua Griggs
"Fast, Easy to switch. Thanks Marcus!"
We responded:
"Thank you for sharing your experience! We always aim to make transitioning policies as seamless as possible, and we're glad Marcus took such great care of you. Welcome to our insurance family!"
Profile photo of Britney Williams

Britney Williams

June 2, 2026

5  out of  5
rating by Britney Williams
"The service I receive from this office is always excellent. Today I called and Dre was able to help me quickly and without any run around. He was very personable and knowledgeable about my matter and left me feeling confident everything was taken care of correctly. Thanks Dre!"
We responded:
"Thank you so much for this wonderful 5-star review! ⭐We love hearing that you always receive excellent service from our office! 🏢✨ Dre is an absolute pro at getting things done quickly and keeping things straightforward—no runarounds allowed on his watch! 🙅‍♂️ We are so glad his friendly, knowledgeable service left you feeling 100% confident that everything was handled perfectly.We will be sure to pass along your big thank-you to Dre! We've always got your back, so please don't hesitate to give us a shout whenever you need anything else. 🚀📱"
Profile photo of Annelisse

Annelisse

May 28, 2026

5  out of  5
rating by Annelisse
"Love this office! Brooke always does an amazing job at listening and answering any questions I have. She truly cares about my family and ensures we stay protected. Thank you so much Brooke!"
We responded:
"Hi Annelisse! Thank you so much for the wonderful 5-star review! ⭐We absolutely love having you as part of our agency family! 🏠❤️ Brooke is truly amazing, and hearing how much she cares about keeping your family protected absolutely makes our day. Listening closely and answering every question with genuine care is exactly what she does best!We will be sure to pass along your incredibly sweet thank-you to Brooke—she is going to be thrilled! Please don't hesitate to reach out to her or the rest of Team Cyrus whenever you need anything at all. 📱✨"
Profile photo of team strong

team strong

May 27, 2026

5  out of  5
rating by team strong
"I had a great Experience speaking with Dre today he assured me everything would work out. Thank You"
We responded:
"Hi Team strong! Thank you so much for the 5-star review! ⭐We are so glad to hear that you had a great experience speaking with Dre! 🗣️✨ He is fantastic at giving our customers total peace of mind, and we are thrilled he could reassure you and get everything sorted out perfectly. Plus, walking away with a great price is always a huge win! 💰Thank you for choosing Team Cyrus. We appreciate you, and we're always here whenever you need us! 🚀"
Profile photo of Jody Paxton

Jody Paxton

May 23, 2026

5  out of  5
rating by Jody Paxton
"We switched from another Insurance Company, that we had been with for 35 years, to State Farm. Marcus guided us through the whole process, took the time we needed to answer questions, was courteous, knowledgeable, and professional. We feel confident that we are really in good hands with State Farm and with this agency. We would give Marcus more than 5 Stars if that was possible. Great customer service!"
We responded:
"Wow this one means everything to us 🥹🙌🏽 Making a switch after 35 years is a big deal, so we’re truly honored you trusted us with that decision. Marcus takes so much pride in slowing things down, answering every question, and making sure you feel confident and comfortable. Knowing you feel in good hands says it all. Thank you for the incredible trust, the kind words, and the love 💛 #TeamCyrus"
Profile photo of Cynthia Price

Cynthia Price

May 14, 2026

5  out of  5
rating by Cynthia Price
"What a morning ! Needed to get insurance for a vehicle I'm purchasing and it required emailing paperwork to the dealership, which I am NOT proficient at. Luckily I had a young man named Marcus who was not only professional, and courteous, he took care of providing the dealership with the required insurance paperwork that was needed. Thanks Marcus for your support and professionalism!"
We responded:
"Hi Cynthia! Thank you so much for this wonderful 5-star review! ⭐Oh, we know exactly how stressful those car-buying mornings can be! 🤯 Dealership paperwork is definitely a hassle, but Marcus is an absolute life-saver when it comes to stepping in and handling the tech side of things. 📄✨ We are so incredibly proud of his patience, courteous service, and professionalism in getting everything sent over smoothly so you could focus on your new ride!Thank you for the shoutout to Marcus, and congratulations on the new vehicle! 🚗💨 Drive safely, and welcome to the Team Cyrus family!"
Profile photo of Marco Condoleo

Marco Condoleo

May 4, 2026

5  out of  5
rating by Marco Condoleo
"Worked with Marcus who was very helpful and responsive. He also saved me some money! I highly recommend this agency and State Farm."
We responded:
"Hi there! Thank you so much for the 5-star review! ⭐Marcus is an absolute rockstar, and we are so proud to have him on our team! 🌟 We are thrilled to hear that he was helpful, responsive, and—best of all—saved you some hard-earned money! 💰 Dropping prices while keeping your coverage top-notch is exactly how Team Cyrus likes to roll. 🚀Thank you for the high recommendation and for choosing us and State Farm to protect what matters most! Please don't hesitate to reach out the next time you need anything at all. 📱✨"
Profile photo of Love Covers By Aja Dior

Love Covers By Aja Dior

April 30, 2026

5  out of  5
rating by Love Covers By Aja Dior
"Would like to formally acknowledge the exceptional customer service I consistently receive when working with team Cyrus like many professionals, my schedule can become quite demanding and the thoughtful reminder calls and text messages regarding payment schedules help ensure I remain current with my obligations. Dre consistently demonstrates exceptional professionalism, particularly in managing my multiple insurance policies his patience and understanding makes him an invaluable member of team Cyrus. I consistently recommend this outstanding State Farm team to colleagues, friends and family members every opportunity I get. Thank you again team Cyrus for your dedication and service you’re truly my favorite State Farm agent :)"
We responded:
"Wow, thank you so much for this beautiful, formal acknowledgment! ⭐ We are absolutely blushing over here!We know how demanding a busy professional schedule can be, so we are thrilled that our text and call reminders help keep things seamless for you. 📲💼 Dre is an absolute superstar when it comes to managing multiple policies with patience and care, and we will make sure he gets the huge shoutout he deserves for being such an invaluable part of Team Cyrus! 🙌✨Hearing that we are your favorite State Farm agent and that you consistently recommend us to your friends, family, and colleagues is the highest compliment we could ever receive. Thank you for your incredible loyalty and for being such a wonderful part of our agency family! ❤️🚀"
Profile photo of jay smith

jay smith

April 27, 2026

5  out of  5
rating by jay smith
"Andre assisted me today and helped me decide the right policy for my family. I was just calling about auto insurance, however with his great assistance I was able to get home and life insurance !!! it was so easy and he was so knowledgeable. Thanks again Andre ...Go Team Cyrus!!!"
We responded:
"Hi Jay! Thank you so much for this incredible 5-star review! ⭐ We are absolutely thrilled to hear about your experience!Andre is truly a rockstar, and we are so proud of him for helping you get the absolute best protection for your family. 🏡🚗❤️ Stepping in for auto insurance and walking away with your home and life insurance fully covered—all while keeping it easy and affordable—is exactly what "Go Team Cyrus" is all about! 💥Thank you for trusting us with what matters most. We will be sure to give Andre a huge shoutout for his amazing, knowledgeable service! 🙌✨"
Profile photo of Marcia Oder

Marcia Oder

March 23, 2026

5  out of  5
rating by Marcia Oder
"Very helpful to a new California resident."
We responded:
"Welcome to the Golden State, and thank you so much for the 5-star review! ☀️🌴Moving to California is a huge adventure, and we are absolutely thrilled that we could help make your transition a little smoother (and save you some money along the way)! 🚗💰 Providing helpful, stress-free service at a reasonable price is exactly how we like to welcome our neighbors.We are so glad to have you with us! Please drive safely out there, and let us know whenever you need anything else as you settle in. 📱✨"
Profile photo of Audrey

Audrey

March 17, 2026

5  out of  5
rating by Audrey
"Great customer service! Was very helpful in helping me switch providers to State farm"
We responded:
"Hi Audrey! Thank you so much for the 5-star review! ⭐ We are absolutely thrilled to welcome you to the State Farm family!Switching insurance providers can sometimes feel like a chore, so we are so glad our team could make the process smooth, helpful, and—most importantly—save you some money on your vehicle insurance! 🚗💨 Outstanding customer service at a reasonable price is exactly what we aim for.Thank you for choosing us to protect your ride! Please drive safely, and don't hesitate to reach out whenever you need us. 📱✨"
Profile photo of Justin Lee

Justin Lee

March 4, 2026

5  out of  5
rating by Justin Lee
"Janelle Cyrus and her team of staff is really patient, and they answered all of my questions. I have only good experiences with them so far. Marcus McCrary, I think he is a Personal Account Rep? Helped me over the phone recently and answered some question I had about my insurance."
We responded:
"Hi Justin! Thank you so much for the fantastic 5-star review! ⭐ We are thrilled to hear that you’ve had such great experiences with our team. Providing patient, helpful service is exactly what we strive for, and hearing that Janelle, Marcus, and the rest of the staff hit the mark completely makes our day! 😊We will be sure to pass along your kind words to Marcus—he really is an insurance rockstar on the phones! 📞 Please don't hesitate to reach out the next time you have a question. We've always got your back! 🚀"
Profile photo of Stanislav Vorobiov

Stanislav Vorobiov

March 4, 2026

5  out of  5
rating by Stanislav Vorobiov
"Very pleased with the process of being registered to use SF."
We responded:
"Love hearing that 😄🙌🏽 Getting everything set up should feel smooth and easy, so we’re glad the process worked out well for you. Appreciate the kind words, Stanislav, and welcome to #TeamCyrus 💛"
Profile photo of Andrew Khalifa

Andrew Khalifa

March 4, 2026

5  out of  5
rating by Andrew Khalifa
"Honestly received 10/10 support with everything I was looking for. I was given options of different offers instead of only being directed specifically to what was most expensive. Definitely a great team! 🤟"
We responded:
"10/10 support?? We’ll take that all day 😄🙌🏽 Around here it’s all about giving you real options so you can pick what actually makes sense for you, not just the pricey one 😉 Thanks for the awesome shoutout, Andrew! 🤟 #TeamCyrus 💛"
Profile photo of Emma Marshall

Emma Marshall

February 27, 2026

5  out of  5
rating by Emma Marshall
"Marcus was great! Very kind and patient."
We responded:
"Kindness and patience go a long way around here 😊🙌🏽 So glad Marcus made the experience a good one for you. We appreciate the 5 stars and the kind words, Emma! 💛 #TeamCyrus"
Profile photo of Rosalba Clair

Rosalba Clair

February 14, 2026

5  out of  5
rating by Rosalba Clair
"Was very knowledgeable and will consider the Earthquake insurance he offered."
We responded:
"Appreciate you taking the time to share this 🙌🏽 Earthquake coverage can be a lot to think about here in California, so we’re always happy to walk through the details and help you decide what makes sense for you. No pressure, just good info 😊 Thanks again for the kind words! #TeamCyrus 💛"
Profile photo of Susana Vieyra

Susana Vieyra

February 10, 2026

5  out of  5
rating by Susana Vieyra
"It was a very easy process to get started and was clarified with all questions I had"
We responded:
"Love hearing this 😄🙌🏽 Easy, clear, and no confusion is always the goal around here. So glad all your questions were answered and the process felt smooth from start to finish. Thanks so much for the love 💛 #TeamCyrus"
Profile photo of Cameron Pratt

Cameron Pratt

January 29, 2026

5  out of  5
rating by Cameron Pratt
"If you are looking for an Excellent Agent in Palm Desert reach out to Janelle and her Team for Financial Services and all your insurance needs!"
We responded:
"This is the kind of shoutout we love to see 😎 If insurance shopping had a cheat code, it’d be calling #TeamCyrus 😉 Thanks for the love and the recommendation — we’ve got you anytime! "
Profile photo of Rhesus Monkey

Rhesus Monkey

January 28, 2026

5  out of  5
rating by Rhesus Monkey
"I was apprehensive about the details involved in making the switch from my previous provider to a new insurance carrier but Ms.Brooke Gomez and Mr. Marcus McCrary were exceptionally helpful in breaking down every aspect of my new coverage, saved me a substantial amount off my monthly bill and were fantastically helpful and easy to work with. I was recommended State Farm from a long time coworker and in turn would be quick to recommend Brooke and Marcus to anyone looking to review their options and improve their coverage. I very much appreciate their help!"
We responded:
"We love a happy ending like this 😄🙌🏽 Switching insurance can feel like opening a mystery novel, but Brooke and Marcus are pros at breaking it all down without the headache. Saving you money and making the process easy is always a win in our book 😎💪🏽 Thank you for the trust, the recommendation, and the kind words — we really appreciate you! 💛 #TeamCyrus"
Profile photo of Skylar Mercer

Skylar Mercer

January 24, 2026

5  out of  5
rating by Skylar Mercer
"marcus made everything quick and easy!"
We responded:
"Quick, easy, and stress-free? Marcus said “blink and it’s done” 😂🙌🏽 Glad everything went smooth for you! Appreciate the love and the 5 stars 💛 #TeamCyrus"
Profile photo of Spike2795

Spike2795

January 20, 2026

5  out of  5
rating by Spike2795
"Marcus was awesome to work with! Super friendly and helpful! I had some stupid questions and he answered them very respectfully and explained thoroughly!"
We responded:
"Haha we love the honesty here 😄🙌🏽 No such thing as stupid questions and Marcus is always happy to break it all down and keep it respectful and clear. So glad the experience felt friendly and thorough, that’s exactly the vibe we aim for 💛 Appreciate you big time for the love and the 5 stars! #TeamCyrus"
Profile photo of Annabell Dierks

Annabell Dierks

January 20, 2026

5  out of  5
rating by Annabell Dierks
"He was awesome and helpful!"
We responded:
"We love to hear this 😄🙌🏽 Keeping things helpful, easy, and stress-free is always the goal. Thanks so much for the love and the 5 stars 💛 #TeamCyrus"
Profile photo of Lisa Paulsen

Lisa Paulsen

January 15, 2026

5  out of  5
rating by Lisa Paulsen
"I went through many events last year - I lost my husband and experienced a health shattering injury. I was referred to Janelle's Team by a dear friend. Janelle Cyrus' heart for service and deep understanding of her profession is unequalled. I have been able to partner with her to establish my life after loss, and to ensure I am covered in any any future unforeseen scenario."
We responded:
"Thank you, Lisa, for sharing your experience during such a challenging time. We're grateful to have been able to support you in establishing your life after loss and ensuring your coverage for the future. Your trust in our team means a lot. "
Profile photo of Caroline Pearl-Sacks

Caroline Pearl-Sacks

January 14, 2026

5  out of  5
rating by Caroline Pearl-Sacks
"Had a great experience talking to Marcus who ended up getting my monthly insurance rate almost 50% lower than Geico. Thank you so much!"
We responded:
"That kind of savings is a HUGE win 😄🔥 Love hearing that Marcus was able to cut your rate down that much and make the switch from the 🦎 company totally worth it. So glad the experience felt great from start to finish. Thank you for trusting us with your insurance 💛 #TeamCyrus"