State Farm® Insurance Agent Janelle Cyrus
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janice Wuitschick
November 14, 2024
4
out of
5
rating by Janice Wuitschick
"Brook was helpful and patient with me. Walking me though and explaining the jargon in insurance talk. I received the best offer from you folks. Thank you Janice"
We responded:
"Thank you Janice! 🙏🏽 We appreciate your kinds words and are so happy we got you the best offer!! 👏🏽👏🏽 Welcome to #TeamCyrus 🤗"
Renee Diaz
November 8, 2024
5
out of
5
rating by Renee Diaz
"Awesome friendly service and quick and easy results!"
We responded:
"❤️❤️ Renee thank you so much for this review. We appreciate you and your loyalty! 🤩"
Radical Skeletor
November 7, 2024
5
out of
5
rating by Radical Skeletor
"Janelle and team Cyrus are amazing! I have been with them for years. Auto and renters insurance in California and Nevada. Highly recommended A+🤩"
We responded:
"Thank you, thank you very much, Tyler! We're all shook up by your kind words! 🚗🏠 Whether it's California or Nevada, we'll keep rockin' your auto & renters insurance needs. 🎸 You're always on our mind! A+ from you is like a blue suede shoe! 👟 ✨ -IN MY ELVIS VOICE #TeamCyrus "
Greg Spicer
November 6, 2024
5
out of
5
rating by Greg Spicer
"Janelle’s office is AMAZING! I moved from out of state, and they made everything so easy. While I live 50 miles away, Janelle, Brooke, and Thomas are WORTH IT and handled everything virtually for me👏🏼 they were responsive and knowledgeable in addressing my auto, short term disability, and life insurance needs and kept me smiling and laughing too! I wanted approachable rather than that “stuffy insurance office” vibe, and their Instagram sold me on that before I even reached out. I’m even passing their info to my friend in Phoenix after learning they take care of AZ customers too. 10/10 recommend Janelle and her team!"
We responded:
"Greg I was jumping up and down by the time I got to the end of this review! 💃🏽 THANK YOU! 🌟 GRACIAS! 🌟 OBRIGADO! 🌟 We truly appreciate YOU and this review. Reviewing your disability, auto and life insurance options/needs is #whatwedo. ❤️ We truly care about our customers and their financial future. 💰 And you alllllready know...when we can talk business and STILL laugh and have a good time, we become like #family. 🤗 We look forward to a long-lasting relationship with you & welcome any friends you send from AZ, NV, CA or OR! #hesaidwhathesaid #TeamCyrus #gregisafavhere "
Miguel Rodriguez
November 5, 2024
5
out of
5
rating by Miguel Rodriguez
"Excellent attention👍🏻"
We responded:
"Miguel!!! Thank you so much for this review. One day we will get you over to the#TeamCyrus family and be able to take great care of you. "
Valeria Santos
November 5, 2024
1
out of
5
rating by Valeria Santos
"Hello everyone, I am not the one to post reviews online because Im always on the go with very limited time, a very busy individual with a lot of work, but this time I have to share an experience. Approximately 3 years ago my policies got transferred to Janelles Cyrus office, Ive only had the pleasure of speaking with Janelle once over the phone, and it was an amazing conversation. She seemed sweet women and very helpful. I appreciate her patience. Unfortunately, Brooke her “supervisor” as she stated was total opposite. She gave me the worst customer service I have ever came across on. Not only did she encouraged me to move to a different agent but also denied me access to Janelle when requesting to meet her in person. I have been customer service field over 10+ years, and have never experienced uncaring employee, rather than looking for a solution she said “you are more than welcome to switch agents” I do not consider offices need people who aren’t unhappy with their jobs, if you do not like what you do, do not ruin clients for the business."
We responded:
"Valeria, thank you for sharing your experience. While we understand this situation may have not resulted in your desired outcome, we want to emphasize that Brooke takes great pride in her work and is dedicated to doing the right thing for our customers. Although our compliance guidelines can sometimes make it challenging to meet everyone's requests, we truly appreciate your feedback. We wish you all the best moving forward."
Kaiti Lara
October 29, 2024
5
out of
5
rating by Kaiti Lara
"Just finished signing up to get my new off road vehicle (24’ CanAm) covered! Smooth and quick process. Not to mention best rate I could find! Brooke was super helpful and very kind. Also, I appreciated the thorough explanations she had for various issues that came up. Thanks again!"
We responded:
"Ayyyeeee! I hope you are enjoying your ride knowing that you are protected! I love that you were able to get your questions answered AND get the best rate. #winning Brooke is definitely a SUPER STAR. We would be so appreciative if you let all your offroad friends we can get them best rate as well! Thank you Kaiti for stopping by google to tell the people in the back."
Cyndi Sutton
October 22, 2024
5
out of
5
rating by Cyndi Sutton
"Today I called my nearest State Farm agent office, which is the Janelle Cyrus office in Palm Desert. I spoke with both Thomas and Brooke regarding additional policies that I am interested in. I found them to be friendly, helpful, and knowledgeable. I still have more homework to do, but look forward to speaking with them further in the future. It was a very positive experience. 😊"
We responded:
"What an awesome review Ms Cyndi! ☺️🙏🏽 We appreciate your kinds words and it’s so good to know you were taken care of 🥳 Thank youuuu and we look forward to a long lasting relationship 🫶🏽"
eric danley
October 18, 2024
5
out of
5
rating by eric danley
"Brook did an excellent job giving me the info I needed to make my decision to change car and home insurance from Allstate to State Farm."
We responded:
"Eric!! 🤩 Welcome to #TeamCyrus 🤗 Literally doing my happy dance reading this review 💃 Thank you for choosing our agency to take care of your auto and homeowners insurance needs! We look forward to taking care of you for many years to come. We more than appreciate you stopping by here to 👏🏽 LET 👏🏽 PEOPLE 👏🏽 KNOW 👏🏽 😂 "
Thomas Sutton
October 18, 2024
5
out of
5
rating by Thomas Sutton
"I have been a State Farm customer for over a decade, but I was worried to transfer agencies when I moved from Washington to California. I feel like a fool for having worried. The Janelle Cyrus State Farm Agency is the most professional, courteous and outgoing insurance agency I’ve ever worked with. I loved the experience with them so much that I even applied to work for them AND I WAS HIRED! I encourage anyone looking for auto and life insurance to head down and work with this fantastic team! I also have told my friends in Arizona, Nevada and Oregon about them as well, because Janelle is licensed in all of those states too! Look no further than this agency for your insurance needs and come on down and meet them for yourself!"
We responded:
"Thomas we appreciate this review more than you know! We are so glad that you chose #TeamCyrus for your auto and life insurance needs. And we are super stoked that you are now officially a member of the team!! 🤗 Thank you for sliding thru Google to tell the people in the BACK! 📣 We hope to help all of your friends in Arizona, Nevada and Oregon. You must know that referrals are the highest form of flattery😊❤️ 😉 "
Cash
October 9, 2024
5
out of
5
rating by Cash
"Not only was I able to secure a great rate, I am currently pregnant and Janelle provides regular reminders which is extremely helpful during this time. It's clear she genuinely cares about her clients. I highly recommend her to anyone in need of an insurance agent!"
We responded:
"Awww ☺️ this warms my heart 💖 to read. We are so happy to know you love the rate but SUPER UBER happy that you can feel our love. 🤗 We appreciate you and your business more than you know! 🙏🏽 #TeamCyrus Yall read that right?! 👏🏽❤️ #justsayin "
David Moreno
September 24, 2024
5
out of
5
rating by David Moreno
"Thank you very much to the most helpful representative I have encountered so far. Rita Wilson was brilliant and very knowledgeable of my insurance needs. Thanks again for a super satisfying experience!!"
We responded:
"Hey there! 🌟 Thank you so much for the amazing review! We're thrilled to hear that Rita Wilson rocked your insurance needs like a superstar! 💪🎉 We're always here to make sure you have a satisfying and bubbly experience. Cheers to a brighter and worry-free future! 🥳🎉"
Rich Amaya
September 24, 2024
4
out of
5
rating by Rich Amaya
"Rita Wilson was very helpful and very knowledgeable. She answered all my questions. I look forward to working with her in the near future."
We responded:
"Hi there! 🌟 Thank you for taking the time to leave us a review. We're delighted to hear that Rita Wilson provided you with helpful and knowledgeable service, answering all your questions. We appreciate your feedback and look forward to working with you again soon. If you need anything in the meantime, don't hesitate to reach out. Have a fantastic day! 😊👍"
Concepcion Castaneda
September 24, 2024
5
out of
5
rating by Concepcion Castaneda
"Rita Wilson demonstrates amazing dedication & great customer service!"
We responded:
"Thank you so much for taking the time to leave this review! We appreciate you!"
Noe Hernandez
September 22, 2024
5
out of
5
rating by Noe Hernandez
"Rita was very helpful , very nice , answered all my questions , gave me the best customer service I have had in my life . Would recommend her to my family members."
We responded:
"Wow! 🌟 Thank you so much for the glowing review! We're thrilled to hear that Rita provided you with such exceptional customer service. It's fantastic to know that she was helpful, nice, and answered all your questions. We truly appreciate your recommendation to your family members. If there's anything else we can assist you with, please don't hesitate to let us know. Wishing you a wonderful day ahead! 😄👍"
Isaiah
September 20, 2024
5
out of
5
rating by Isaiah
"Team Cyrus is always fun and kind whenever I go in to pay my premium. Always in a good mood. I highly recommended them as your insurance agent!"
We responded:
"ISAAAIAH!! Hey there, amazing customer! 😊🌟 Thank you so much for the fantastic review! We're thrilled to hear that Team Cyrus always brings the fun and kindness when you visit. 🎉💖 We believe in spreading good vibes and making every interaction a joyful one! Your recommendation means the world to us. #oneofourfavs #wehavethebestcustomers "
Marie Muneton
September 20, 2024
5
out of
5
rating by Marie Muneton
"I REALLY APPRECIATE RITA HOLGUIN , SHE HELP ME IN OUR INSURANCE QUOTE IS VERY NICE AND POLITE , GOT ME THE BEST PRICE. I WOULD REFER HER TO OTHERS. THANKYOU :)"
We responded:
"Wow! 🌟 Thank you so much for your kind words and for appreciating Rita's outstanding assistance with your auto insurance quote. We're thrilled to hear that she was not only nice and polite but also got you the best price possible! 🚗💨 Whoop Whoop "
Marlene Paniagua
September 20, 2024
5
out of
5
rating by Marlene Paniagua
"Brooke, did an amazing job helping me in any way that she can , she went above and beyond , answer all my questions in a timely matter. She will help you out as much as she can. I’m glad I have my car/life insurance with State Farm! I’m very happy! 😊"
We responded:
"Ms. Marlene...now we're blushing. 😊💖 Thank you so much for the awesome review! We're thrilled to hear that Brooke did an amazing job going above and beyond to assist you with your car and life insurance needs. 🚗💼 It's fantastic to know that she answered all your questions in a timely manner and provided exceptional service. We're so glad to have you as a happy customer! "
Brian Munayco
September 20, 2024
5
out of
5
rating by Brian Munayco
"AAAA+++ customer service!! Rita Wilson answered all my questions very quickly during my lunch break & even called me back after to follow up to see if I had any other questions or concerns! Which I did & was very satisfied with her knowledge!"
We responded:
"I've never seen soooo many AAA and +++!!! 🌟🌟🌟🌟🌟 Yesssssss! Thank you so much Brian for coming to tell the people in the back how amazing Rita is. We're here to make sure you're taken care of and happy. If you ever need anything else or have any more questions, don't hesitate to reach out. Wishing you continued happiness and peace of mind with your insurance coverage! 😊🚗💼"
Matt J
September 20, 2024
5
out of
5
rating by Matt J
"Rita is an awesome agent! Very professional and considerate of the needs of the client. I would highly recommend her services."
We responded:
"Thank you so much for the wonderful review! 🌟 We're thrilled to hear that Rita provided you with such awesome and professional service, always considering your needs as a client. Your recommendation means the world to us. If you or anyone you know ever needs assistance, please don't hesitate to reach out. We're here to help! Have a fantastic day ahead! 😊👍"
Jurgen Weiss
September 16, 2024
5
out of
5
rating by Jurgen Weiss
"Great experience working with Brooke. I’m going to to try and get my whole family to join State Farm after my experience. Thank you Brooke."
We responded:
"Thank you so much Jurgen for taking the time to come and brag on Brooke. I'm so glad she was able to help you with your auto insurance quote. It was absolutely our pleasure. ❤️ 🗣️ Jurgen said THE WHOLE FAMILY!!! ⭐"
olaf weiss
September 16, 2024
5
out of
5
rating by olaf weiss
"What a great experience I had on the phone with Brooke. Was so easy and simple, everything was explained so perfectly. Honestly my whole family will be switching over after hearing the great coverage and deal I received. Thanks again Brooke!"
We responded:
"You get a DEAL! You get a DEAL! Your family members get a DEAL! Makes my heart warm to see this review. Go Brooke!!! Thank you Olaf for not only sending your family to us but also trusting us with your insurance needs. Welcome to #TeamCyrus "
Stanley Young
September 5, 2024
5
out of
5
rating by Stanley Young
"Courteous, cheerful, efficient. Always timely with the right answers and customer service like the old days. No computer trying to figure out what you want and not guite getting there. Happy customer for several accounts and many years. Here to stay."
We responded:
"Mr Young thank you so much for this review! We have truly enjoyed taking care of your needs no matter what state you move to! You can’t leave us 😂🙌🏽💁🏽♀️ We appreciate your loyalty 🙏🏽❤️ "
Vanessa J
September 5, 2024
5
out of
5
rating by Vanessa J
"Brooke was very nice helpful and very informative! Amazing customer service and had very much useful information."
We responded:
"Vanessa!! Thank YOU for stopping by to leave this review. ☺️ Brooke is Super Informative and works hard to provide the best auto insurance package possible. Welcome to the Team! ⭐️"
Zachary
August 31, 2024
5
out of
5
rating by Zachary
"Brooke was super helpful explaining what coverages are available, typically needed, and what best fits my price range. Out of all the places I got a quote from, they seemed to be the easiest to talk to, and helpful if anything were to happen! Great job Brooke Gomez!!!👍"
We responded:
"Zachary what a shining review! We are so glad that Brooke took her time and showed you that we are real people who care about our customers 🤗 Yes! 👏🏽 Yes! 👏🏽 Great job Brooke Gomez. Zachary, thank you so much to coming to Google to tell the people in the back that #TeamCyrus is the place to be! ❤️✨"